Client Executive
Insurance Broker – Builders Warranty
We have an exciting opportunity for an insurance professional who is keen to grow their career.
Become part of a dynamic, high performing Builders Warranty Team, where you will be responsible for servicing existing and new clients on their Warranty needs.
Who are Aon and HIA?
Our joint venture provides us with the unique opportunity to leverage the risk and insurance expertise of Aon, with the HIA's deep knowledge of the housing industry.
HIA is Australia’s only national building industry association, representing the interests of the housing industry at regional and national levels. Their extensive membership program for the last 70 years has supported residential builders, trade contractors, developers, design professionals and more.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Preparation and lodgement of Domestic Building Insurance eligibility applications, ensuring high quality output
- Maintain and review ongoing compliance and service delivery requirements
- Liaise with Broking team to offer specialist advice and assist in client enquiries on DBI
- Keep abreast of continuing regulatory changes and development in Builders Warranty
- Daily phone interaction with our existing clients regarding their ongoing insurance and risk needs.
- Building strong rapport with clients by listening to their needs and wants.
- Providing on the spot support to client queries, as well managing multiple ongoing communication with more complex client needs.
- Regularly collaborate with your team leader regarding your ongoing workload and personal development.
- Work closely with your colleagues to receive, and provide them, ongoing support regarding client requirements.
Skills and experience that will lead to success
This position will suit someone with the following skills/experience:
- Ability to complete work with a high level of accuracy and attention to detail.
- Ability to prioritise work, manage deadlines and work under pressure
- Home Warranty and Construction experience – highly regarded
- Ability to read and understand financial statements – Preferred but not essential
- Strong relationship building experience
- Proven experience servicing customers and clients
- Comfortable using software programs and tools such as CRM and Microsoft office suite.
- Ability to multi-task and complete various complexity of tasks efficiently.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]
Insurance Broker – Builders Warranty
We have an exciting opportunity for an insurance professional who is keen to grow their career.
Become part of a dynamic, high performing Builders Warranty Team, where you will be responsible for servicing existing and new clients on their Warranty needs.
Who are Aon and HIA?
Our joint venture provides us with the unique opportunity to leverage the risk and insurance expertise of Aon, with the HIA's deep knowledge of the housing industry.
HIA is Australia’s only national building industry association, representing the interests of the housing industry at regional and national levels. Their extensive membership program for the last 70 years has supported residential builders, trade contractors, developers, design professionals and more.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Preparation and lodgement of Domestic Building Insurance eligibility applications, ensuring high quality output
- Maintain and review ongoing compliance and service delivery requirements
- Liaise with Broking team to offer specialist advice and assist in client enquiries on DBI
- Keep abreast of continuing regulatory changes and development in Builders Warranty
- Daily phone interaction with our existing clients regarding their ongoing insurance and risk needs.
- Building strong rapport with clients by listening to their needs and wants.
- Providing on the spot support to client queries, as well managing multiple ongoing communication with more complex client needs.
- Regularly collaborate with your team leader regarding your ongoing workload and personal development.
- Work closely with your colleagues to receive, and provide them, ongoing support regarding client requirements.
Skills and experience that will lead to success
This position will suit someone with the following skills/experience:
- Ability to complete work with a high level of accuracy and attention to detail.
- Ability to prioritise work, manage deadlines and work under pressure
- Home Warranty and Construction experience – highly regarded
- Ability to read and understand financial statements – Preferred but not essential
- Strong relationship building experience
- Proven experience servicing customers and clients
- Comfortable using software programs and tools such as CRM and Microsoft office suite.
- Ability to multi-task and complete various complexity of tasks efficiently.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]
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